Answers To Frequently Asked Questions

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Frequently asked questions

Pet policies vary by property because each rental home managed by APG Properties is individually owned. Some Orange County rental properties allow pets, while others may have restrictions regarding breed, size, or number of pets.

All APG Properties rentals comply with California Fair Housing laws regarding Service Animals and Emotional Support Animals (ESAs). Additional documentation may be required for ESA accommodations.

If you are searching for pet-friendly rentals in Orange County, contact APG Properties to confirm the pet policy for a specific property.

No. Under California Assembly Bill 628 (AB 628), effective in 2026, landlords are required to provide a working refrigerator and stove as part of California habitability standards unless otherwise agreed to in writing.

If you already own a refrigerator, you may use your own appliance. Property owners and tenants may also sign a written agreement allowing the tenant to provide and maintain their own refrigerator.

APG Properties recommends simple, reliable refrigerators without built-in water or ice dispensers to help reduce maintenance and leak risks.

The rental application process typically takes approximately 5–7 business days.

The application review may include credit screening, income verification, employment verification, rental history verification, and background screening.

APG Properties works to process applications as quickly as possible while ensuring accurate verification for both tenants and property owners.

Prorated rent is calculated using a standard 30-day month, regardless of the actual number of days in the month.

Example:
Monthly Rent: $2,400
Daily Rent Rate: $80/day
Move-In Date: May 15
Prorated Rent Due: $1,360

California’s statewide rent cap is governed by the Tenant Protection Act of 2019 (AB 1482).

Many single-family homes, condominiums, and townhomes may be exempt depending on ownership structure and legal requirements.

In some Orange County cities, local rent control ordinances may also apply. When local laws are more restrictive than California state law, the stricter regulations must be followed.

In most cases, APG Properties recommends lease terms of one year or less.

The Orange County rental market, California housing laws, and economic conditions can change significantly over time. Shorter lease terms provide greater flexibility for both tenants and property owners.

To minimize vacancy time in the competitive Orange County rental market, APG Properties recommends taking professional marketing photos and advertising the property approximately 10 days before the property becomes available.

However, in-person tours should not begin until the property is fully cleaned, repaired, and move-in ready.

No. There is no strategic advantage to waiting until the first day of the month to list a rental property.

APG Properties recommends listing the property as soon as it is move-in ready to reduce vacancy time and maximize rental income.

In most cases, washer and dryer hookups are sufficient for Orange County rental properties.

Providing washer and dryer appliances typically does not significantly increase rental pricing or reduce vacancy time enough to offset long-term repair and replacement costs.

Yes. APG Properties offers secure electronic document signing through DocuSign.

Remote signing allows property owners to quickly and securely complete agreements without scheduling an in-person meeting. Signed documents are automatically uploaded to the APG Owner Portal.

APG Properties recommends scheduling owner utility accounts to disconnect approximately 5–10 days before the tenant’s move-in date.

This helps avoid billing overlaps, utility transfer delays, and service interruptions.

Many utility providers offer “Master Account” or “Revert to Owner” programs for rental properties.

Yes. Property owners may switch between APG Properties management plans at any time, subject to a small administrative processing fee.

If an owner downgrades from the Platinum Management Plan within the first 12 months, previously waived lease-up fees may become retroactively due.

This issue is commonly caused by a tripped GFCI outlet (Ground Fault Circuit Interrupter).

Locate nearby GFCI outlets in bathrooms, kitchens, garages, or laundry rooms and press the RESET button once.

If power does not return, continue checking all GFCI outlets throughout the property. If the issue persists, submit a maintenance request to APG Properties.

This issue is commonly caused by blocked or misaligned garage door safety sensors.

Check for objects blocking the infrared beam and confirm both sensors are aligned and facing each other.

If the garage door still reverses after adjustment, submit a maintenance request to APG Properties.

If the burner clicks but does not ignite, the ignitor may be wet or blocked by debris.

Dry the burner area, remove debris, and carefully test ignition again.

If the burner still does not ignite properly, submit a maintenance request to APG Properties.

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